MARK ROSATI 
PRINCIPAL/SALES CONSULTANT
The face behind the business!

Mark Rosati has a reputation spanning more than 27 years for being one of the most astute and successful real estate negotiators on the entire lower north shore. Since his beginning in 1979 in Crows Nest, Mark has shown determination and negotiation skills to place him in the top percentage of agents.   

L.J. Hooker Crows Nest was acquired in 1985 and from the beginning has grown into being one of the most successful and asked for agencies in and around the Crows Nest area.  

“An agency is a reflection of its approach to its clients and their needs as well as a product of the people who work there.”  

Residential real estate and the selling thereof is on the surface a simple business. However behind the scenes truth to successful agencies entails surprisingly long hours, a great deal of “homework” and an in-depth knowledge about the product, the area, the market and the public.   

To operate successfully an agency cannot survive or indeed grow without a sound reputation based on trust and respect which can only be built up over many, many years. 

Marks personal work philosophy and operating ethics are something Mark holds sacred in his approach to his own dealings and the agency as a whole.  

Mark has achieved ongoing property success across changing markets and his long list of repeat clients are the first to offer their endorsement of his talent and dedication. He prides himself on his passion for work and his commitment to his team.   

Mark has taken an active and continuing role in the development of the Crows Nest agency and they believe that the key to a successful business is a great team. He encourages great communication between team members and a commitment to service, training and technology.   

Recognising the benefits to his clients of attaining an intimate knowledge and understanding of a particular area, Mark has astutely honed his skills in the Crows Nest, Wollstonecraft & Waverton area over the past 27 years.   

Throughout his time he has successfully marketed hundreds of properties in these areas including development success stories such as “Hayberry Terraces” 29-31 Hayberry Street, Crows Nest & “Kings Court” 59-61 King Street, Wollstonecraft and numerous prestige properties in Shirley Road, Milner Crescent & Milray Avenue, Wollstonecraft.   

“One of the reasons why I love working in these areas is because of the diverse range of properties ranging from a five bedroom historic mansion, a two bedroom semi or a modern one bedroom apartment. This diversity means I am dealing with a wide variety of clientele from those searching for a long-term family home, a short term property or an investment property. 

Marks excellent communication skills, honesty with buyers and informed counsel regularly, results in obtaining top market prices for his vendors. “I am a firm believer in honesty and I know that providing owners and buyers with quality, realistic advise will always produce satisfactory results"  

Whether working, surfing (favourite destinations Mexico and Bali ), playing tennis or spending time with his 3 teenage children and friends, Mark gives 100% to every endeavour.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MICHAEL CHATFIELD
SALES MANAGER    

“Selling a property is with out a doubt one of the most nerve wracking experiences that a person will ever go through. It is vital that an agent communicates with their vendor continuously throughout the selling process and ensures that they act ethically and honestly at all times whilst still providing the service for which they are being paid – to achieve the highest possible price for the property.  Honest and regular communication together with a total commitment to achieve the highest possible price for the property goes a long way to ensure that the stress involved with selling is kept to an absolute minimum.    

Negotiation skills and techniques are the most vital component of a successful agent, anybody can sell a property for an average price but only a skilled agent will ensure a premium price is achieved each and every time. Having sold in excess of 400 properties I have the experience and skills to negotiate the most favourable outcome for each and every one of my vendors.”    

Michael Chatfield joined LJ Hooker Crows Nest in May 2004 after representing another leading franchise group in Neutral Bay for the previous six years. His continuous success prompted the LJ Hooker network to approach Michael and offer him the position of sales manager at the Crows Nest office.    

Born and bred on the Lower North Shore and having worked in the real estate industry for more than 15 years, progressing from property management through to sales Michael has gained a valuable working knowledge of the needs of both the homebuyer and investor and is an experienced real estate professional whose negotiation skills have earned him a reputation for outstanding results and excellent service.    

Within just 13 months of joining the LJ Hooker network Michael’s hard work and ethical approach to selling real estate was rewarded when he became a member of the exclusive LJ Hooker Captains Club. The Captains Club recognises the top 15% of all LJ Hooker agents. Just a few short months later saw Michael qualify for the elite Multi-Million Dollar Chapter of the Captains Club which recognises the top 7% of all LJ Hooker agents throughout Australia and is widely regarded as equating to the top 5% of all Australian real estate agents.

To add to his experience and local knowledge Michael is a Licensed Real Estate agent who has also completed a Diploma in Marketing .  This training has equipped Michael with sophisticated sales and marketing techniques so that he can consistently deliver optimum results for his clients. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CHRIS REYNOLDS 
SENIOR SALES CONSULTANT  

Chris Reynolds was born & bred on Sydney 's Lower North Shore , attending Cammeray Primary & then North Sydney Boys High. He eventually followed in his Father's footsteps and began his real estate career in Crows Nest as a Property manager in 1989.  

After 10 years in property management, Chris decided to make the change over to Sales. In 2001 he joined the L. J. Hooker network and held the position of Sales Manager for 5 years until he was approached by L.J.Hooker Crows Nest to join their sales team.  

In less than a year, Chris has sold more that 50 properties with L.J Hooker Crows Nest and his achievements have been acknowledged by being accepted into the L.J.Hooker Captains Club that recognises the top 15% of agents within the international L.J. Hooker network.  

Chris firmly believes that his previous experience in property management gives him the "edge" over agents with only experience in Sales as he was trained to solve complicated matters that may arise, especially with difficult tenancy situations. He was also taught that a client should be always viewed as a client for life, therefore all dealings must be conducted with honesty, integrity, and no less than 101% effort. As a result of this, Chris enjoys strong repeat and referral business.  

His motto, "You can always make another dollar, but you can't make another name"  is his assurance that he is the right choice when it comes to making your decision on an Agent. His numerous written testimonials are indeed a testament to that.  

 

 

 

 

 

 

 

 

 

 

JENNY CARTER
SALES CONSULTANT   

 

 

Jenny Carter is probably one of the best known real estate names in the McMahons Point, Waverton and North Sydney areas.   

 

 

Jenny has worked and specialised in property sales in this territory since the early 80’s. She has notched up outstanding results through the entire and highly diverse range of local area property, with some exceptional prices for clients in the $ 2 million to $ 5 million bracket.  

 

 

Jenny’s reputation and record of achievement is a tribute to many qualities. She is known as a totally honest and accurate assessor of market values. Her focus is always on her client’s specific needs. She is a keen judge of the most appropriate method of sale for each individual property. (She never proceeds on the basis that auction is the only answer for every sales question.) And, very importantly, Jenny is both a listener and a skilled communicator.

 

 

Naturally enough Jenny is a long term holder of a full real estate license. Her principal interests outside the office include horse riding, walking and local community work, with a special measure of support and involvement with the local demonstration school in North Sydney.

 

 

KAREN TATTERSALL 
SALES CONSULTANT     

Real Estate is a people based industry, communicating between buyers and sellers in order to obtain a smooth, efficient and successful sale process.  Karen believes that good customer relations plays a vital part in the selling process, both keeping vendors well informed and creating a strong relationship with potential buyers creating a very productive database.    

Karen’s previous employment in the hospitality industry has helped her greatly when communicating effectively with clients in Real Estate.   “I thrive on continual interaction with people, building a relationship in order to gain a thorough understanding of their requirements and then satisfying those requirements.” 

Karen’s achievements are largely due to her honest approach, fantastic communication skills and the desire to achieve outstanding results for her clients.  Karen undergoes continual training through LJ Hooker in order to keep up to date with a changing market, and continually developing her knowledge and experience of the Real Estate Industry.  
 
Known to keep a level head in emotional charged situations has ensured Karen’s reputation as a  tactical and skilful negotiator is maintained.  Real Estate is predominantly an emotional decision for buyers and sellers alike, therefore it important to keep vendors well informed with buyer feedback throughout the sale process.  
 
“To ensure my vendors have a smooth and stress-free sale whilst achieving a premium price, I communicate regularly with buyers throughout the selling process.  This ensures continuing interest therefore creating a competitive edge during the final stages of the selling process.  This process also assists purchasers in getting the service they require to make the buying process an easier one”.    

Karen is committed to giving her clients the best service from start to finish.