Dear Michael,

This letter is to let you know how pleased we were with the professionalism you brought to the sale of our property.

In contrast with a number of other real estate agents we have dealt with during our property sale/search, you have always been frank and realistic in your assessment of our prospects of sale and sale price. The advice you gave us on preparation for sale and presentation of the property proved to be very sound. Moreover, everything you said you would do, you did.

We feel that the result you achieved for us was very satisfactory in terms of price and excellent in terms of timeliness.

With best wishes for the future.

Yours sincerely
Ian & Robina Lindenmayer


Dear Michael,

The family wanted me to express our sincere appreciation for all that you, Peta and your staff did to sell Mum's house at 3 Gillies Street, Curtin.

At each stage of the selling process we were pleased to accept your advice and you instilled confidence that by following the process we would receive the best market value for Mum's house. We worked to a plan that was easy to follow and goals that were easily achieved, you conveyed the confidence that you were in control of the selling process and that all we had to do was sit back and keep the grass mowed.

You were recommended to us by another satisfied client, and we are pleased to confirm that their confidence in your ability to market our house was rightfully placed. Based on our success and the professional service we received from you and your agency we would not hesitate to recommend you to any prospective real-estate clients.

Yours sincerely
Derek Child


I write in reference to the excellent performance of Peta Barrett, Licensed Real Estate Agent, LJ Hooker, Kippax, ACT, in selling our home in the ACT

We met Peta on a number of occasions during our search for a new residence, and our decision to engage Peta to sell our home was based on our impressions of Peta over this period. Peta?s professional, informative and courteous approach when inspecting properties impressed us, especially when compared to the demeanor of some other agents. This decision was borne out when our property sold within ten days of being listed.

Peta provided expert advice, ideas and guidance on the presentation and marketing of our property, while at the same time listening to our ideas, with the final decision always being ours. Peta kept up informed of any developments throughout the process, providing informative feed back and advice until the sale was concluded.

Selling the property with Peta was like a partnership to obtain the best result. This was in contrast to a previous experience when we sold a property with another agent where we felt that once we signed the agreement we were no longer relevant to the process.

We highly recommend Peta, whether you are looking to sell or purchase a home, as the right person to be acting on your behalf.

Yours sincerely
Helen and Michael Ryan.


Dear Ron,

I wish to put in writing a sincere ?thank you? for all your assistance in the rapid sale of our house in Holt. We could not believe how quickly the property was sold & for the full asking price too!

Your friendliness & attention to detail has turned a major exercise into a pleasant experience for us.

We are glad that we engaged yourself to sell our home. The fact that we had already moved to another area could have led to major difficulties but you always kept us informed of progress & made the whole process very easy for us.

Having spoken to the purchaser, her experience was just as pleasant as ours.

Once again, thank you for you assistance. We would highly recommend your services to any prospective vendor or purchaser.

Warmest regards
Kev & Ros Woods


Dear Brigitte,

Just a short note to let you know how much I appreciated the work and effort you put into the sale of my home. You handled a difficult situation with extreme professionalism and concern. I was always well informed as to the progress of the sale and trusted you implicitly to make the right decisions along the way. My next property will certainly be yours to sell in about 12 months.

Sincerely H. Kartsonas


Dear Frank

I am writing to thank you for the tremendous effort you put in to the completion of the sale of my house at Unit 5, 16-18 Rainbow Place Latham.

It was a long process from beginning to end but I am very aware that the final result was achieved primarily because of your tireless effort, and for that I thank you.

As I first planned to sell my house privately, when I first contacted you at L.J. Hooker I was only seeking recent sales figures and advice for the area. In canvassing a number of agents, your approach to customer service stood out a mile from the others. I found myself at ease with you and the way you continued to follow up over the next few months in a way that was thorough but not imposing or forceful.

Consequently when the private sale fell through, I had no doubt in my mind that I would choose you as my agent. By then I was convinced of your knowledge of the industry, your genuine interest in the people involved in the sale, and your commitment to achieving the final best result for me, your client.

Due to the extenuating circumstances, I was very grateful to yourself and L.J. Hooker for being willing to waive the commission fee when my tenant was originally going to buy the house. I appreciate that this may not a common occurrence.

You once said to me that you believed the process was not just about profit but also about the people involved. Every email or phone call with you was pleasant and you were never too busy to take a call or answer a question. As your client, you kept me in the loop during every step of the sale process. Your personality and attitude to your clients is a credit to you.

Equally as important as your excellent customer service, is your obvious knowledge of the industry and the Canberra market. When the first buyer fell through, within a week you had found a new buyer, achieved my asking price and completed the sale. What more could a client ask?!

Frank, I am more than happy to write this letter and hope that you may be able to use it as a reference point for future clients. I am also happy to act as a phone reference if required.

Sincere thanks again for adding humour and enjoyment to what can potentially be a stressful process for any client.

My best wishes for the future.
Kind regards
Melinda Hunt