What makes LJ Hooker different?At LJ Hooker we understand when you invest in a property it is important to maximise that investment and our team of experienced professionals is committed to providing you with the best possible service to achieve this.
How will we do this?
1. Superior Communication
At LJ Hooker, we understand that effective property management is all about a commitment to building a professional and open relationship with you and your tenants. Our office systems and procedures ensure regular communication keeps our clients informed on all aspects of their investment.
2. Presenting Your Property to the World
At any one time, thousands of prospective tenants are registered members of myljhooker.com - a Search and match email service available on ljhooker.com. Prospective tenants enter their property requirements into the system; then emails are forwarded to them highlighting properties that match their criteria.
3. Benefit from our International Referral System
Today, your tenant may come for across the road, or across the world! LJ Hooker's National and International Referral System can be used to capture any tenant interest that exists across our network of over 700 LJ Hooker offices throughout New Zealand, Australia, Fiji, Papua New Guinea, Indonesia, Hong Kong, China and the United Arab Emirates.
4. Maintaining Your Property
Our internal policy is to contact you as soon as maintenance issues come to our attention; except in cases of emergency. All tenants are provided with emergency contact numbers and in the unlikely event a tenant cannot contact our office or after hours number, our emergency tradespeople will report to your Property Manager with details of the issue within 24 hours.
5. Detailed Checking Procedure
Our application forms ask detailed questions, to ensure we can obtain an accurate picture of the prospective tenant's rental history. We verify their employment or financial position and contact personal referees. To further authenticate the prospective tenant's history we ask that they provide photo identification and prove they are the person actually signing the application.
6. Peace of Mind for Absent Landlords
If you live or move away from the area, interstate or overseas, you can rest easy when your property is managed by LJ Hooker. You can simply transfer your authority over to your LJ Hooker Property Manager. This will allow them to undertake additional management functions in your absence, all the while staying in constant contact with you.
7. Making sure your property is presented at its best
The better your property looks, the more attractive it will be to prospective quality tenants! We can help you present your property in its best possible light - to excite tenant interest and maximise the potential for a better return on your investment.
8. Qantas Frequent Flyer points
Appointing LJ Hooker to manage your property can be a rewarding experience in more ways than one! Qantas Frequent Flyer members who appoint LJ Hooker as their exclusive property manager can earn 10,000 Qantas Frequent Flyer points.
* You must be a member of the Qantas Frequent Flyer program to earn and redeem points in accordance with the terms and conditions of the Qantas Frequent Flyer program. A joining fee applies. To join visit qantas.com/frequent flyer or call 13 11 31. This is a once only per property points allocation for properties sold in Australia and cannot be claimed in conjunction with any other rewar
