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LJ Hooker Shines at Industry Awards

On Jul 18 2014


LJ Hooker, Australia’s number one real estate network, has reaffirmed its position in the ...

LJ Hooker, Australia’s number one real estate network, has reaffirmed its position in the marketplace by taking out the top prize at the annual Real Estate Business Awards.

 

For the second year in a row LJ Hooker has been crowned the winner of the Major Network of the Year award.

 

The award recognises the major real estate network that has most effectively driven business growth during 2013 utilising a range of business development principles and tactics, and is based on business growth metrics as well as support and servicing.

 

LJ Hooker’s CEO Grant Harrod accepted the award on behalf of the network saying the success of LJ Hooker could be put down to the company’s attitude towards superior customer service.

 

“Real estate is a customer-centric industry. LJ Hooker places great emphasis on the customer through ongoing investment in our iconic brand, innovative initiatives, superior training and education, and exceptional customer service,” he said at the ceremony at The Star in Sydney.

 

“This award will only drive our network to improve our offering at all levels to ensure we are always presenting superior service to our existing customers and new clients.”

 

This award highlights a number of initiatives implemented by the network over 2013 across training, education, innovation and technology, including the revamp of myLJHooker.com, Australia’s largest real estate library; the launch of an online social platform encouraging collaboration, communication and knowledge between Corporate and Network staff; and LJ Hooker’s 3Ps initiative, which is real estate’s first sustainable office program as well as a forward thinking spring marketing campaign.

 

“At LJ Hooker, we know success breeds success and that is why we are constantly looking at innovation in marketing and technology to better equip our offices,” Mr Harrod said.

 

“LJ Hooker is a company that understands the needs of today’s savvy vendors and buyers and we have adapted the way we transact real estate to better reflect this.”

 

Scott Cameron of LJ Hooker Home Loans also took out Residential Mortgage Broker of the Year reinforcing his dedication to customer service and building a solid team and referral business.
 

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