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Tenant and landlord checklist in flood disaster

On Jan 06 2016

Tenant and landlord checklist in flood disaster   As NSW continues to be saturated ...

Tenant and landlord checklist in flood disaster


As NSW continues to be saturated by heavy rainfall Australia’s leading real estate network LJ Hooker is advising tenants, landlords and home owners to follow a simple checklist if their property is at risk due to flooding.


There is currently a severe weather warning for people in parts of the Mid North Coast and the Hunter Forecast Districts. Parts of Sydney have also been saturated in a month's worth of rain in less than two days.


Widespread falls of up to 80 millimetres have been recorded across the Sydney metropolitan area since Monday, with Frenchs Forest and the Hills District soaking up 150 millimetres and Richmond and Penrith 120 millimetres.


According to LJ Hooker Head of Property Investment Management Amy Sanderson severe weather can often be stressful for home owners, tenants and landlords however she assures that there are professional property managers working behind the scenes.


“Our property managers are trained in crisis management, including what to do in the case of flooding,” she said.


“As you can imagine during any significant crisis property managers experience an influx of calls from their clients, however they are instructed to handle high-priority cases first and work down the list.


If your property is in serious threat we advise tenants or landlords to contact NSW State and Emergency Services.


“It is stressful time for all involved however tenants and landlords can follow some simple steps to protect themselves, their properties and ensure that they work with their property manager.”


What to do if you’re a tenant


  • Once you learn of a potential flood risk on your property begin steps to evacuate.

  • If possible, turn power off and move your belongings to higher areas within the property to limit damage (i.e. on top of beds or cupboards).

  • Lock up the property and vacate.

  • Follow the evacuation plan provided to you by your local council. Councils will have organised a safe shelter location for you and your family. 

  • Once safely evacuated email or SMS your property manager to alert them to the evacuation. 

  • When permitted to re-enter your property take detailed photos of the damage to the property to show your property manager. 

What to do if you’re a landlord


  • If there is an emergency with your property be assured your property manager will contact you, please reframe from contacting your manager as they will be dealing with high-risk properties first.

  • Stay out of the area, don’t go to the property and don’t put yourself at risk.

  • Once the crisis is over your property manager will outline any damage done to the property and organise a sight-inspection for you.


According to Ms Sanderson this is a timely reminder to tenants and landlords that they should ensure they have appropriate insurance to cover themselves from such disasters.


“Tenants must have contents insurance; otherwise damage to their belongings may not be coveredSimilarly landlords must have building insurance,” she said.


According to the Bureau of Meteorology the heavy rain is set to lighten tonight (Wednesday, January 6) reliving pressure on flood-prone areas.


If you have any concerns or questions regarding your home or investment property please contact your local LJ Hooker real estate office on 1800 621 212.




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