The map is changing: where LJ Hooker is growing next

Stephan Gervois

 

Growth in real estate is rarely loud. It happens quietly, in the conversations between ambitious operators and the networks they trust to back them. And lately, more of those conversations are happening inside LJ Hooker than at any point I can remember.

When I stepped into the Head of Growth role, my focus wasn't just expanding the network. It was building momentum that lasts — the kind that's measured in profitable, well-supported businesses, not just signs on shopfronts. What I'm seeing across Australia and New Zealand right now tells me we're getting that balance right.

A different kind of operator is coming through the door

The people joining LJ Hooker today don't fit one profile, and that's exactly the point.

We're welcoming independent principals who have built something genuinely impressive on their own and are ready to scale — but only with a network that respects what they've created rather than rebuilding it from scratch.

We're talking to branded-network leaders who have done the maths on what their current platform actually delivers, and decided their next chapter needs a different kind of support.

 And we're seeing experienced agents stepping into ownership for the first time, often years earlier than they thought possible, because the systems and coaching around them make the leap less daunting. We're also hearing from top-performing agents who are actively seeking the right platform to support their next stage of growth. These aren't agents shopping for a new home. They're loyal operators who can see their own growth outpacing the platform they're sitting on, and who know exactly what they need to keep climbing. The directors who recognise that opportunity are the ones I end up meeting next. 

What unites all three is a sharper set of questions. Not "will this brand make me more visible?", that's the old conversation. The new one is "will this network protect my margins, sharpen my marketing, and give my team something to be proud of in five years?"

What's actually changed

A few things have shifted in our favour and I want to be honest about which ones matter most.

The brand has had a meaningful reset. The Difference isn't a tagline, it's a verbal and visual identity that's giving our offices a sharper edge at the local level. But brand alone doesn't move ambitious operators.

There's also a quieter pattern worth mentioning — principals who've spent time with other agencies or gone independent and chosen to come back. What they tell us is consistent: the marketing engine is the hardest part to replicate. Brand Hub, Social Hub and our lead generation engine are built to keep running in the background, so owners can take a holiday or spend quality time with family and trust the business keeps moving while they're away. That kind of automation is the difference between owning a business and being owned by one.

What's moving them is the operating platform behind the brand. Our digital marketing engine generated more than 14,000 sales appraisal leads across the network last year, representing an estimated $20 million in gross commission income and more than $1 billion in estimated sales value. Brand Hub has cut the average asset build time from 45 minutes to three. Social Hub has saved some offices upwards of $70,000 a year in marketing labour.

Those numbers aren't trophies. They're time and money back in our business owners' pockets, which is what real support looks like.

Where we're growing next

I've been on the road through every state and into New Zealand in recent months and the pattern is clear: the map is being redrawn around growth corridors, not capital-city CBDs.

We're actively in conversation with operators across the Greater Western Sydney belt, the South East Queensland growth arc, bayside Melbourne, parts of the NSW north coast, and select markets in New Zealand where population shifts and listing volumes are creating real opportunity.

Some of these conversations will become new offices in the next 12 months. Others will be rebrands of established businesses that have decided the next decade needs a different platform. A few will be experienced agents finally backing themselves to step into ownership.

What I won't do is name names ahead of time. Confidential conversations need to stay confidential, that's part of why people are willing to have them with us in the first place.

Why this is the right time to ask the question

Markets shift. Compliance landscapes shift, AML readiness alone is reshaping how independents are thinking about their next 12 months. Technology costs keep climbing, and so does the gap between offices that have the scale to absorb them and offices that don't.

If you're a principal weighing your options right now, the cost of not asking the question is rising faster than it used to.

That doesn't mean LJ Hooker is the right answer for everyone. It does mean it's worth a confidential conversation to find out.

A note on what comes next

Real growth doesn't come from adding more offices. It happens when the right people align under the right conditions — shared values, strong brand foundations, and a support system that actually supports.

If you're thinking about your next chapter: stepping into ownership, scaling what you've built, or finding a network that fits the vision you have for your business then maybe it's time for a chat.